Domestic Shipping
Shipment processing time
All supplies orders (Music Mechanisms and Kits) are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Our handcrafted boxes are not mass produced and all good things take time - each box will be shipped in 2-3 weeks.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
We make use of Fastway Couriers, DSV and Aramex .
Estimated delivery time
3 - 7 working days
Shipment cost
Specified items includes shipping cost
Starting price of R95 where specified
Delivery delays can occasionally occur.
Shipment to physical addresses only
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Music Box SA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
Music Box SA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.
Shipment processing time
All supplies orders (Music Mechanisms and Kits) are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Our handcrafted boxes are not mass produced and all good things take time - each box will be shipped in 2-3 weeks.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
We make use of Fastway Couriers, DSV and Aramex .
Estimated delivery time
3 - 7 working days
Shipment cost
Specified items includes shipping cost
Starting price of R95 where specified
Delivery delays can occasionally occur.
Shipment to physical addresses only
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Music Box SA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
Music Box SA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.